Privacy Policy -  Version 1 June 2025

 

In-Sync Pilates, located at Rembrandtweg 665C, 1181GV, Amstelveen, is responsible for the processing of personal data as shown in this privacy statement.

Contact details: https://www.in-syncpilates.nl

Rembrandtweg 665C, 1181GV, Amstelveen

+31611234025

Anita Lewis is the Data Protection Officer of In-Sync Pilates.

She can be reached via info@in-syncpilates.nl

Personal data that we process:

In-Sync Pilates processes your personal data because you use our services and/or because you provide this data to us yourself.

 

Below you will find an overview of the personal data that we process:

- First and last name

- Gender

- Date of birth

- Address details

- Phone number

- Email address

- Information about physical complaints for training purposes

- List of customer contact details via the Eversports app

 

Special and/or sensitive personal data that we process:

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without that permission, please contact us via info@in-syncpilates.nl, and we will delete this information.

 

In-Sync Pilates processes your personal data for the following purposes:

- To offer you the opportunity to create an account

- To process your payment

- To send our newsletter and/or advertising brochure

- To be able to call or email you if this is necessary to be able to provide our services

- To inform you about changes to our services and products

- In-Sync Pilates also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

 

How long we store personal data:

In-Sync Pilates does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: 5 Years

 

Sharing personal data with third parties:

In-Sync Pilates only provides data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

 

Cookies, or similar techniques, that we use:

Privacy Policy Version 1 June 2025 In-Sync Pilates only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also use them to optimise our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information that was previously stored via your browser settings.

 

View, modify or delete data:

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent for data processing or to object to the processing of your personal data by In-Sync Pilates and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organisation named by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@in-syncpilates.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. In-Sync Pilates would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteitpersoonsgegevens/tip-ons How we protect personal data: In-Sync Pilates takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. All our personal data is stored in the Eversports Platform and is only accessible by the Owner of the Studio (Anita Lewis) and 4 Lead employees of the Studio. You can change your privacy settings via the following steps: https://helpcenter.eversportsmanager.com/privacy-settings-of-your-eversports-profile-eversportshelp-center If you have the idea that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@in-syncpilates.nl 

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Terms and Conditions - Revision 3 February 2025

 

The Terms and Conditions (T&C’s) is a legal binding document between you (THE CLIENT) of IN- SYNC PILATES. It commences from the date of purchase of a Product/Membership or until the Product expires or the Membership is ended. It is important that you have read and understood all the terms and conditions of the Agreement before purchasing a product and agreeing to the T&C. If you have any questions, please contact us. 

IN-SYNC PILATES T&C’s were developed to ensure that our CLIENTS are using the facilities and our services with due regard to their rights and the rights of other users, and in conformity with IN- SYNC PILATES standard and current procedures, rules, regulations and requirements. 

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1. BOOKINGS

All payments and bookings must be made via the Eversports Online System. You will be invited to Eversports after your first contact with IN-SYNC PILATES. 

In order to make a booking, the CLIENT must first agree to the T&C’s and purchase a Membership, package of group classes or private sessions. 

Group classes can be booked online via the Eversports App (downloadable on your phone). 

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2. PAYMENTS
6 Month Memberships:
The payment for the first month is paid via the Eversports Booking system by debit card. The following on-going payments will be via direct debit (SEPA) from the same bank account from which the CLIENT made the first payment. 

Classes missed can be collected at any time as long as the membership continues. Memberships cannot be refunded, transferred.  Membership can be paused with prior notice of the CLIENT. The paused time will be added to the Membership running time (total active running time 6 Months).

IN-SYNC PILATES will accept the non-payment as unlawful termination of your agreement, and will pursue all costs owed. 

Payments of Block cards (Incl. all packages ad single sessions):
Payments of a Block card is done via the Eversports Booking system and paid via any payment system offered on the Booking Software. 

If the CLIENT fails to pay any fees or charges when due, services or privileges may be suspended or terminated. You shall be responsible and liable for any fees, including attorneys' fees and collection costs, that IN-SYNC PILATES may incur in its efforts to collect any unpaid balances from the CLIENT. 

 

3. CANCELLATION POLICY 

De-registration/cancelation of a booking via the Booking App is required when you are registered into a class and not able to attend.  In-Sync Pilates reserves the right to cancel your Membership or fine you 10 Euros per class if no-shows (without cancelations) persist over a prolonged period (more than 2 a month).  This pertains specifically to Unlimited Membership holders.

A 12 hr cancelation Policy applies to Group Classes. The Member will be responsible for full class fee failing to cancel within 12 hrs. 

Private Sessions can be re-scheduled up to 24 hrs before. Requests to re-schedule should be done in writing via email or whatsup. 

No-shows will be charged in full. 

 

4. PRIVACY POLICY

I understand that I hereby give permission to IN-SYNC PILATES, it’s instructors and employees the irrevocable and unrestricted right to reproduce the photographs and video images taken of me, or members of my family, for the purpose of publication, illustration and advertising. I hereby release IN-SYNC PILATES and all it’s representatives of all claims and liability relating to said images and videos. 

IN-SYNC PILATES will not disclose or share any personal information on our data base of our clientele. 

When you visit our website, call, send e-mails or SMS's (IM’s, etc.) to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. We receive and store certain types of information whenever you interact with us. 

 

5. GENERAL 

By signing this Agreement, you agree that you are using our facilities at Rembrandtweg 665C, Amstelveen at own risk. IN-SYNC PILATES will not be held liable for any loss, damage or injury caused by any CLIENT visiting the studio.

IN-SYNC PILATES reserves the right of admission, to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion. 

Allowable age of minors attending Group Reformer classes is 16+.  Registration of minors (up to 17) must be completed and signed by parent or legal guardian. 

The Agenda (including class times) and prices are subject to change. During the month of August the studio will be closed for 7 days (with a limited amount of classes on the other days). Between 24 Dec and 1 Jan, the studio will be closed.  All Memberships will pay an amount equal to any other month. No discounts are offered during the month of August and December. Lost sessions during these months can be collected at any time after they have been missed (as long as the Membership stays active).

Prices may be increased on a yearly basis in line with inflation. This applies to all products and ongoing Memberships which is payed monthly by automatic SEPA.

 

6. CLASS PROTOCOL 

a)  All cellphones must be switched of during the class. In emergency circumstances you may keep your cell phone next to you during your class on a vibrating mode, but please take it outside the room if you need to answer it.

b)  You must arrive 5-10 minutes before the class begins to setup your space so class can begin promptly.

c)  RUNNING LATE: No late entries allowed into the session. In-Sync Pilates reserves the Right of Admission.

d)  LEAVING EARLY: If you're planning on leaving early, we kindly request that you tell the instructor ahead of time.

e)  Any change of address and contact details must be edited in the Eversports Software or emailed through to IN-SYNC PILATES Management for us to update the system with your current contact details and information. 

 

7. NOTE ON HYGIENE

a) You may participate in the classes with, anti-slip socks or normal socks, however in consideration for the hygiene of all clientele, please ensure that both your shoes and feet are clean and free of debris (mud, gum, etc.). Please make use of the area provided to store your shoes and personal belongings. Please ensure the upkeep of your personal hygiene, as these are public facilities used my multiple clients. 

b)  No food and drink is allowed in the studio, only a water bottle.

c)  If making use of IN-SYNC PILATES and common facilities (toilets, change room, etc.) please ensure that you leave these facilities in the same state that they are found.

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8. REVISED TERMS AND CONDITIONS

IN-SYNC PILATES may at any time revise these T&C’s by updating this document. By reading this document, you agree to be bound by any such revisions and should therefore periodically visit our website or Eversports Software to determine the then current T&C’s to which you are bound. 

By agreeing to to this document you consent to the Terms and Conditions within it.